Purple Squirrel TV ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our streaming service, including live channels, radio, on-demand content, and paid subscriptions.
- We collect only the information we need to run the service and process your subscription.
- We do not sell your personal data to third parties.
- You can browse and watch Free TV without creating an account.
- You can access, correct, or delete your account data at any time.
1. Information We Collect
1.1 Information You Provide
- Account Information: Your name, email address, and password when you create an account.
- Payment Information: Billing details for paid plans, processed securely by our payment provider. We do not store full card numbers on our servers.
- Contact Information: Email address and message content if you contact support or sign up for updates.
- Creator Content: If you are a creator, the content, metadata, and channel details you upload.
1.2 Automatically Collected Information
- Device Information: Browser type, operating system, and device identifiers.
- Usage Data: Content viewed, watch history, and streaming quality preferences.
- IP Address: Used for geographic content availability and security.
- Cookies: Session data, preferences, and analytics (see Section 4).
2. How We Use Your Information
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Provide and manage your account | Account info, email | Contract performance |
| Process subscriptions and payments | Payment and billing info | Contract performance |
| Stream content | Device info, IP address | Contract performance |
| Personalize your experience | Watch history, preferences | Legitimate interest |
| Prevent fraud and abuse | IP, device fingerprint | Legitimate interest |
| Analytics | Aggregated usage data | Legitimate interest |
| Customer support | Email, account info | Contract performance |
3. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Cloud hosting, content delivery (CDN), payment processors, and analytics providers who process data on our behalf under contract.
- Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and the safety of our users.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Session management and authentication.
- Preference Cookies: Language and playback settings.
- Analytics Cookies: Understanding how the service is used so we can improve it.
You can disable cookies in your browser, but some features may not work properly.
5. Data Retention
- Account Data: Retained while your account is active, and for a reasonable period afterward to meet legal and operational requirements.
- Payment Records: Retained as required by tax and accounting laws.
- Watch History: Retained for 2 years, then anonymized.
- Support Tickets: Retained for 3 years.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data.
- Correct inaccurate data.
- Delete your data.
- Object to or restrict processing.
- Request data portability.
- Withdraw consent at any time.
To exercise these rights, contact privacy@purplesquirrel.media.
7. Security
We implement industry-standard security measures, including:
- HTTPS encryption for all connections.
- Secure, access-controlled cloud infrastructure.
- Regular security reviews.
- Limited employee access to personal data.
However, no system is completely secure. Please keep your account password confidential and notify us if you suspect unauthorized access.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us information, please contact us so we can remove it.
9. International Transfers
Your data may be processed in the United States or other countries where our service providers operate. We apply appropriate safeguards for international transfers.
10. California Privacy Rights (CCPA)
California residents have additional rights, including the right to:
- Know what personal data we collect and how it is used.
- Request deletion of personal data.
- Opt out of the sale of personal data (we do not sell data).
- Not be discriminated against for exercising these rights.
11. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes through the service or by email.
12. Contact Us
For privacy-related questions:
Email: privacy@purplesquirrel.media
Address: Purple Squirrel Media, Privacy Team
Note: This policy applies to Purple Squirrel TV and its associated services. This page is a general summary and not legal advice; the policy should be reviewed by qualified counsel before publication. Third-party links on our platform are governed by their own privacy policies.